Everything is back up, working, and password has been reset. Thanks for probably the best customer service experience I've EVER received from a company. Honestly, Jay should give you brownie points for how fast this has been handled... This will indeed keep me a customer at DedNow, and will be the reason I choose my next server from DN also. Thanks again for your help! - cpqnetworks.com
First off a general statement- These guys are GREAT! Great price for the specs alone, let alone the quality of service. Network is amazing. Everyone that connects gets great response times... I HIGHLY Recommend these guys to anyone, looking a server with AMAZING support, an AMAZING network, and an overall amazing company to deal with. They have anything you need, from low to high end servers. - Bob M.
Many thanks and by the way, I'm extremely satisfied with the server since I moved with you guys. Not a single downtime or problem whatsoever, amazing! - Yves T.
I currently have 4 servers spread across three different cities and providers, my DedicatedNow server is by far the most reliable out of them all. The one time in the last 3 years when I experienced a problem support was excellent, despite the late hour -- I was back online within minutes. - Adam S
By the way, I'd like to let you know that since I chose computer science as my major, I've been jogging from datacenter to datacenter to find a reliable service provider. But it has been a good while that I've settled with DedNOW. Your service and support is pretty satisfiable. Please keep up the good work and thank you again. -Payam T.
In the end I wrote a ticket to DedicatedNow (this wasn't their job, but I hoped they could help me). They solved my problem... Thanks again to DedicatedNow Tech guys. - Ovis
Thank you very much! You guys are once again proving to have the best service in the industry. I just want to thank you guys for putting so much attention into this server and my account. -Derrick B.
For the record, I love everything about DedicateNow, and the support is unbelievable. I give everyone @ DedNow props :) Great company. Thanks again, - Bryan
After I appeared on the Tyra Banks show for my site www.popthatzit.com my site was swamped with traffic. The crew at dedicatednow kept my server running smoothly with over 20,000 visits a day! Thanks again guys! - www.popthatzit.com