There is no better way to prove the quality of our services than by hearing from the customers themselves. Here's what a few of them had to say:
Everything is back up, working, and password has been reset. Thanks for probably the best customer service experience I've EVER received from a company. Honestly, Jay should give you brownie points for how fast this has been handled... This will indeed keep me a customer at DedNow, and will be the reason I choose my next server from DN also. Thanks again for your help!
First off a general statement- These guys are GREAT! Great price for the specs alone, let alone the quality of service. Network is amazing. Everyone that connects gets great response times... I HIGHLY Recommend these guys to anyone, looking a server with AMAZING support, an AMAZING network, and an overall amazing company to deal with. They have anything you need, from low to high end servers.
By the way, I'd like to let you know that since I chose computer science as my major, I've been jogging from datacenter to datacenter to find a reliable service provider. But it has been a good while that I've settled with DedNOW. Your service and support are pretty satisfactory. Please keep up the good work, and thank you again.
I currently have 4 servers spread across three different cities and providers, my DedicatedNow server is by far the most reliable out of them all. The one time in the last 3 years when I experienced a problem support was excellent, despite the late hour -- I was back online within minutes.
Many thanks, and by the way, I've been extremely satisfied with the server since I moved with you guys. Not a single downtime or problem whatsoever. Amazing!
After I appeared on the Tyra Banks show for my site, www.popthatzit.com, my site was swamped with traffic. The crew at dedicatednow kept my server running smoothly with over 20,000 visits a day! Thanks again, guys!
In the end, I wrote a ticket to DedicatedNow (this wasn't their job, but I hoped they could help me). They solved my problem... Thanks again to the DedicatedNow Tech guys.
Thank you very much! You guys are once again proving to have the best service in the industry. I just want to thank you guys for paying so much attention to this server and my account.
For the record, I love everything about DedicateNow, and the support is unbelievable. I give everyone @ DedNow props :) Great company. Thanks again.